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Travel Preparation Portal

We know many of you have lots of questions surrounding travel, current holiday bookings and future holiday plans, and so to make life that little bit easier for our customers, we have created our Travel Preparation Portal.

Our portal is a one-stop resource where you will find a huge range of answers regarding your booking with ourselves, along with up-to-date travel news and information from verified sources. We also highly recommend all our customers take a look at gov.uk/foreign-travel-advice and gov.uk/guidance/travel-advice-novel-coronavirus for the latest travel advice about travelling abroad, including the latest information on coronavirus, safety and security, entry requirements and travel warnings.

As part of our Polka Dot Pledge, we want to be here for you and help you be prepared as possible for your next memory-filled holiday, if you can’t find the information you need in our Travel Preparation Portal, feel free to call our knowledgeable travel team on 0330 124 2220 or drop us a message on our FB page.

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